Privacy – KM SIGN

KM SIGN (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [kmsign.com] (the “Site”) or purchase our custom neon lights and signage services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely via PayPal/Stripe).
Order Details: Custom design preferences, artwork submissions, and project specifications for neon signs.
Automated Data: IP address, browser type, device information, and browsing behavior (via cookies and Google Analytics).

2. How We Use Your Information

Your data helps us to:

Process orders and deliver custom neon products.
Communicate about your order (e.g., shipping updates, design proofs).
Improve our website, services, and customer experience.
Send promotional emails (only with your consent; you may unsubscribe anytime).

3. Data Sharing & Disclosure

We do not sell your personal information. Data may be shared with:

Payment Processors: PayPal and Stripe for secure transactions.
Shipping Providers: FedEx, DHL, or other carriers to deliver your order.
Legal Compliance: If required by law or to protect our rights.

4. Your Rights

You may:

Access, correct, or delete your personal data by contacting us.
Opt out of marketing communications (use the “unsubscribe” link in emails).
Withdraw consent for data processing by emailing [[email protected]].

5. Security Measures

We use SSL encryption, secure payment gateways, and restricted staff access to protect your data. However, no online method is 100% secure.

6. Cookies & Tracking

Our Site uses cookies to enhance functionality. You can disable cookies via browser settings, but some features may not work.

7. Third-Party Links

Our Site may link to social media (e.g., Instagram) or partner websites. We are not responsible for their privacy practices.

8. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

9. Contact Us

For questions about your data or this policy, email us at:
[email protected]